Friendly Customer Service/Transcript

[ The episode begins with Tom and Ben sitting on the couch, with Tom talking to the viewers, and Ben looking mad]

Tom: ( to the viewers) Big news: we finally released the big update of the Talking Ben app. Better late than never, right Ben? ( nudges him)

Ben: ( upset) Tom released it! It's not ready! Now there's so many angry customers, I don't have time to fix the bugs!

Tom: ( soothing him) We'll be fine. I got Hank to help with customer service.

[ Cut to some videos of Hank "helping" with customer service]

Hank: ( talking to a customer) What? You said the Ben app won't stop burping? I know how that is! ( burps on the phone, and laughs) Just like the app now what were you saying again? ( call drops) Hello? Hello?

[ next video]

Hank: ( talking to another customer, while on the tablet) Uh, ha. Uh, ha. The app won't even open? If I were you, I'd call and complain.

[ next video]

Hank: ( talking to another customer) Uh, yeah, I don't really understand technical junk. But maybe you can help me with a problem. See I got this ingrown toenail.

[ Videos end]

Tom: ( sad, while Ben glares at him) And that's why Hank is no longer helping out with customer service. ( Talking Tom & Friends Theme song)

[ Soon Tom found something in the garage an old telephone and showed it to Ben and Ginger ]

Ben: What's this piece of junk?

Tom: This is the solution to our sudden increase in customer serviced calls. Say hello to Gilbert.

Ginger: Gilbert? Why is it called that?

Ben: It's named after the two guys who built it Gil and Bert. Great.

Tom: They were in such a hurry to get rid of it they practically gave it to us.