Friendly Customer Service/Transcript

[The episode begins with Ben and Tom sitting on the couch, with Tom talking to the viewers, and Ben looking angered]

Tom: (to the viewers) Big news: we finally released the big update of the Talking Ben app. Better late than never, right Ben? (nudges him)

Ben: (angry) Tom released it! It's not ready. Now there's so many angry customers, I don't have time to fix the bugs!

Tom: (soothing him) We'll be fine. I got Hank to help with customer service.

[Cuts to a flashback of Hank "helping" with customer service]

Hank: (talking to a customer) What? You said the Ben app won't stop burping? I know how that is! (burps on the phone, and laughs) Just like the app now what were you saying again? (call drops) Hello? Hello?

Hank: (talking to another customer, while on the tablet) Uh, ha. Uh, ha. The app won't even open? If I were you, I'd call and complain.

Hank: (talking to another customer) Uh, yeah, I don't really understand technical junk. But maybe you can help me with a problem. See, I got this ingrown toenail.

Tom: (sad, while Ben glares at him) And that's why Hank is no longer helping out with customer service.

(Cuts to theme song)

(Tom struggles to carry a machine.)

Ben: What's this piece of junk?

Tom: This is the solution to our sudden increase in customer service calls! (Ginger peeks behind him.) Say hello to Gilbert.

Ginger: Gilbert? Why's it called that?

Ben: It's named after the two guys who built it. Gil and Bert. Great...

Tom: They were in such a hurry to get rid of it that they practically gave it to us!