Friendly Customer Service/Transcript

[The episode begins with Bert and Ernie sitting on the couch, with Ernie talking to the viewers, and Bert looking upset]

Ernie: (to the viewers) Big news: we finally released the big update of the Talking Ben app. Better late than never, right Bert? (nudges him)

Bert: (upset) Ernie released it! It's not ready. Now there's so many angry customers, I don't have time to fix the bugs!

Ernie: (soothing him) We'll be fine. I got Hank to help with customer service.

[Cut to some videos of Hank "helping" with customer service]

Hank: (talking to a customer) What? You said the Ben app won't stop burping? I know how that is! (burps on the phone, and laughs) Just like the app now what were you saying again? (call drops) Hello? Hello?

[next video]

Hank: (talking to another customer, while on the tablet) Uh, ha. Uh, ha. The app won't even open? If I were you, I'd call and complain.

[next video]

Hank: (talking to another customer) Uh, yeah, I don't really understand technical junk. But maybe you can help me with a problem. See I got this ingrown toenail.

[Videos end]

Ernie: (sad, while Bert glares at him) And that's why Hank is no longer helping out with customer service. (Talking Tom & Friends Theme song)