The Agency

"Goodbye boys, I have to go back to the people who can be trusted. A secret organisation with shadowy goals and unlimited power."

- Xenon, leaving the gang in "Where's Angela?"

The Agency is a group of people who decide the town's state. They are against the gang except Xenon, a member who may now be fired. They debuted in "Glitch Apocalypse," where they blamed Ben for the Zapper attack and banned him from using any sort of technology.

Then, in "Where's Angela?," Tom had to find Angela using a portal in the agency's headquarters.

The agency interfered once again by building a satellite that turns off gravity in "Good Girls Fall for Bad Boys". Xenon and Angela had to go to an alternate dimension in which Tom works for the agency. Eventually, they found the password to turn off the satellite.